Help & Account Support
Find your way around profiles, Circles, notifications and events.
Your account and profile
Sign in to manage your profile. Use Edit profile to update your introduction, professional information and profile image. Keep your organisation and contact details accurate.
In Account settings, choose whether your profile is visible to members or private, and whether you appear in Find People. These settings control community visibility; adding an email address to your public profile text can still share it with people able to view that text.
Notifications and messages
The bell beside your account name opens notifications. Account settings let you choose invitations and connection requests, mentions and tags, Circle updates, messages and supported email notifications. Save your changes after selecting your preferences.
Messaging options depend on the installed messaging service and the member’s available contact controls. If a link or notification does not work, send the affected page link and a short description to our support address below. Never send your password.
Join or manage a Circle
Use the Circles directory to search and filter by category or Standard and Audio type. Open a Circle to read its description and use its available membership controls. Member areas require sign-in.
To introduce an organisation or community, apply to create a Circle. Owners and authorised moderators can use the controls shown on their Circle to edit its details or manage members. Upload your own logo and cover where available; use images you have permission to publish. Audio participation may require a microphone permission in your browser.
Events and ConvoCircle World
Visit EventFinder for event discovery and the Organiser Guide for submissions. In World, use the map or the Booths, Stage and Rooms tabs. Fair access and available sessions depend on the organiser’s settings.
For joining links, ticket changes or refunds, contact the event’s named organiser or booking provider. For webinar or virtual event production enquiries, visit Services.
Request account deletion
Account settings includes “Request account deletion”. This submits a request for administrator review; it does not instantly remove your account or all content. If you cannot sign in, email support from the address associated with your account and explain the request. Verification may be needed before an account-related change.
Contact support
Email info@convocircle.com with the subject “ConvoCircle support”. Describe what you were trying to do, the page involved and any error message. A screenshot and your browser/device details can help explain a technical problem.
For conduct concerns, use Reporting & Appeals. For access barriers, see Accessibility. For an article error, follow Editorial Standards & Corrections.
