Reporting & Appeals

Send a report

Email info@convocircle.com with the subject “Community report”. You can report a problem with a profile, Circle, comment, message, event listing or activity in ConvoCircle World. You do not need a ConvoCircle account to email a report.

Include enough information to identify the issue:

• A link to the content, profile, Circle or event, or its name if a link is unavailable.
• What happened, when it happened and why you believe it needs review.
• Relevant screenshots or a short quotation where needed to explain the issue.
• A contact address where we can ask for clarification.

Share only information relevant to the report. Do not send passwords or access tokens. If a screenshot contains unrelated private details, remove them before sending it.

How a report is reviewed

A review considers the Community Guidelines, the context and the evidence available. We may ask for clarification. Where action is appropriate, it may involve correcting information, asking for a change, removing content or restricting participation.

The information we can share about the outcome may be limited by another person’s privacy. Sending a report does not guarantee a particular outcome.

Ask us to review a decision

If a moderation decision affects your content, Circle or account, email info@convocircle.com with the subject “Moderation appeal”. Identify the decision and the affected content or account, explain why you believe it should change, and include any new evidence or context. If you received a decision email, reply to that message to keep the discussion together.

The review may uphold, change or reverse the decision. Explain the issue clearly rather than resending the same report without additional information.

Corrections and account assistance

For an article error, follow Editorial Standards & Corrections. For profile settings, notifications or access problems, use Help & Account Support. For event listing changes, see the Organiser Guide.